Terms and Conditions

Payment Terms

Mullion Cove accepts cash, cheque, debit and credit card method of payments. Debit and credit card payments are processed securely through our website using PayPal. Cash and cheques can be used for payment when picking up orders from our market stall.

Cheques should be made out to Mullion Cove and sent to: Mullion Cove, 12 Richmond Park Road, Clifton, Bristol BS8 3AP

Postage and Packaging

When purchasing items from our website, postage and packaging will automatically be charged depending on how many items you order and the value of those items.

Delivery

Order dates for Christmas delivery 2011

Yodel 48 (formerly DHL): Order by 5pm, Tuesday 13 December

Please contact us via our ‘Contact Us’ page or This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you would like to collect orders from our market stall free of charge.

Delivery is 5 - 7 working days from placing your order.

Hampers are sent using Yodel 48 courier service. We are currently only able to send hampers within the UK.

Please ensure there is someone to accept delivery during weekday working hours or advise of any special delivery requirements via our ‘Contact Us’ page. If delivery to the address is not possible, a card will be left either by Royal Mail or DHL who will let the recipient know how they can collect their parcel or arrange re-delivery. We accept no liability if delivery is not made due to the recipient not being available.

If you require your order sooner or on a specific day, please contact us and we will try our hardest to help. Please note that we do not usually dispatch orders during the weekend.

Returns Policy

If your order does not reach you in perfect condition, please contact us within 7 days of delivery and we will arrange a refund or replacement.

Privacy Policy

Any information you provide us via our website is only used by Mullion Cove for the dispatch of your order, internal record keeping purposes and to send you emails from time to time about new products, news and services. Your information will not be released to third parties. We also do not store your credit card details.